fb87's Privacy Policy

1 Introduction & Scope

fb87 is a trusted online gaming platform that provides advanced and safe entertainment services for players in Bangladesh. Protecting your personal information is our top priority. This Privacy Policy ("Policy") describes how fb87 collects, uses, stores, and discloses your information.

This Policy applies to fb87's website (fb87.mom), mobile applications, and all related services. By creating an account or logging in through our platform, you are considered to have given your consent to the terms of this Policy.

2 Data Collection

fb87 collects information in two main ways: (a) what you provide directly, and (b) information collected automatically through your use of the platform.

2.1 Information You Provide

Information you provide during account creation, verification, or transactions includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment details for bKash, Nagad, Rocket, or bank transfer
• Address and contact details
• Messages or enquiries sent to customer support

2.2 Automatically Collected Information

The following information may be collected by technical means while you use the platform:

• IP address and device identifier
• Browser type, operating system, and version
• Login time, session duration, and game activity logs
• Transaction history and balance changes
• Information collected through cookies and similar tracking technologies

3 Purpose of Data Use

fb87 uses the collected information for the following legitimate purposes:

3.1 Service Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Managing gaming activity and ensuring fair play
• Providing 24/7 customer support

3.2 Security & Compliance

• Preventing fraud, money laundering, and unauthorised access
• Completing identity verification
• Implementing responsible gaming policies
• Meeting applicable legal obligations

3.3 Service Improvement

• Improving user experience and interface
• Communicating relevant promotional offers and bonuses (with your prior consent)
• Identifying and resolving technical issues on the platform

4 Data Storage & Security

fb87 applies industry-standard technical and organisational measures to protect your information. Our platform uses SSL encryption technology, which keeps data secure from third-party access during transmission.

4.1 Technical Security Measures

• All data stored and transmitted using 256-bit SSL/TLS encryption
• Sensitive information stored on servers is kept in encrypted form
• Regular security audits and vulnerability assessments conducted
• Firewall and intrusion monitoring systems to detect unauthorised access

4.2 Data Retention Period

We retain information for as long as your account is active and for as long as required to meet applicable legal obligations after that. After an account is closed, transaction records are generally kept for the minimum period required by law, then securely deleted.

5 Sharing Data with Third Parties

fb87 does not sell or rent your personal information. However, in certain circumstances, information may be shared with trusted parties in order to provide effective services:

5.1 Payment Processors

Necessary information is shared with the relevant payment service providers to process transactions via bKash, Nagad, Rocket, and bank transfer. This information is used solely for the purpose of completing transactions.

5.2 Technology Service Providers

Limited information may be shared under contract with organisations that provide server hosting, cybersecurity, and technical support. These organisations operate under strict confidentiality agreements.

5.3 Legal Obligations

Information may be disclosed to authorities in response to a court order, government investigation, or other legal requirement. In such cases, we provide only the information we are legally required to disclose.

6 Cookies & Tracking Technologies

fb87 uses cookies and similar technologies to keep the website functioning smoothly. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and carry out security checks.
• Functional Cookies: Used for language preferences, theme settings, and personalised experience.
• Analytics Cookies: Used to analyse website traffic and improve services.

6.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling certain essential cookies may affect platform functionality and impair the login experience.

7 Your Rights

fb87 believes you should have full control over your own information. You may exercise the rights listed below at any time:

7.1 Right to Access & Correction

You have the right to request a copy of the information we hold about you. If any information is incorrect or incomplete, you may request that it be corrected.

7.2 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained if there are ongoing legal or regulatory obligations.

7.3 Right to Object to Processing

You may object at any time to your information being used for marketing purposes. Upon receiving this request, fb87 will take the necessary action.

7.4 Right to Data Portability

You have the right to receive relevant information from your account in a structured, commonly used, and machine-readable format.

8 Protection of Minors

fb87 provides services to users aged 21 and over only. We do not knowingly collect or store information about any person under the age of 21.

Age verification is mandatory when creating an account. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be securely deleted.

If you become aware of an account belonging to a minor you know, please contact us.

9 Policy Changes

fb87 reserves the right to amend this Privacy Policy as needed. A notice will be published on the platform and/or sent to your registered email before any changes take effect.

If you continue to use the platform after a policy change, this will be taken as your acceptance of the updated policy. We therefore recommend checking this page regularly.

A history of changes is maintained, and previous versions may be provided upon request.

10 Contact Us

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact our support team. We are able to assist in both Bengali and English.